Duo Two-Factor Authentication
HMC is participating in a Claremont-wide effort to increase the security of accounts by deploying Duo Security as a two-factor authentication method. Two-factor authentication provides a second layer of security to HMC Credential logins by requiring extra information via a physical device to log in. This helps prevent anyone but you from accessing your account, even if they know your username and password.
Security breaches based on compromised usernames and passwords have been on the increase, and at HMC we have seen a number of these incidents, some as a result of phishing emails. You can learn more by watching What is Two-Factor Authentication? (2FA).
Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method.
Available to faculty, staff, and students at HMC.
How to Access the Service
You will automatically be prompted to verify your identity via Duo when you login to a service protected by Duo. Duo supports a variety of hardware devices, including smart phones and hardware tokens.
- Email: email@example.com
- Online Chat
- Phone: 909.607.7777
- Request Audio/Visual Support.
- Submit a Request for Wireless Help
- Fill Out our Customer Service Survey
- Schedule an Onboarding Session
8:00 a.m. to 5:00 p.m., Monday to Friday