{"id":17,"date":"2013-11-22T22:50:05","date_gmt":"2013-11-22T22:50:05","guid":{"rendered":"http:\/\/www.hmc.edu\/facilities-maintenance\/?page_id=17"},"modified":"2023-11-13T16:25:59","modified_gmt":"2023-11-14T00:25:59","slug":"work-orders","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/facilities-maintenance\/work-orders\/","title":{"rendered":"Work Order Requests"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar hide\" id=\"right-sidebar\">\n<h2 class=\"wp-block-heading\">Submit Work Order<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/assetessentials.dudesolutions.com\/HMC\">Submit a Work Order Request<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Emergency\/Urgent Requests<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>For emergency\/safety issues: Please contact Campus Safety 24-hour Dispatch at 909.607.2000.<\/strong><\/li>\n\n\n\n<li>For urgent requests: Please contact the Office of Facilities and Maintenance at <a href=\"tel:+19096218226\">909.621.8226<\/a>&nbsp;or ext. 18226.<\/li>\n\n\n\n<li>For urgent requests during non-working hours: Please contact Campus Safety at <a href=\"tel:+19096072000\">909.607.2000<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Other Maintenance and Repair<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/\">Computing and Information Services (CIS) Help Desk<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/start\" target=\"_blank\" rel=\"noreferrer noopener\">Audiovisual Set-up Request Form<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/emsweb.claremont.edu\/hmc\/\">Event Management System<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/services.claremont.edu\/it\/\">Telephone Repair Center<\/a><\/li>\n\n\n\n<li class=\"hide\"><a href=\"https:\/\/www.hmc.edu\/facilities-maintenance\/key-request-form\/\">New Key Request Form<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<p>To access the Harvey Mudd College&nbsp;<a href=\"https:\/\/assetessentials.dudesolutions.com\/HMC\">Work Order Request System<\/a>, your computer must be registered with the College&nbsp;and you must use an Harvey Mudd email address. Users must be connected to the Internet via Mudd\u2019s wireless or ethernet connection to access this form.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Work Order Request Tips<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you have multiple maintenance issues, please submit a separate work order for each item!<\/li>\n\n\n\n<li>Add this page to your &#8220;Favorites&#8221; for quick reference!<\/li>\n\n\n\n<li>Be very specific on location and problem! The more information the better.<\/li>\n\n\n\n<li>Call <a href=\"tel:+19096218226\" class=\"phone\">909.621.8226<\/a>&nbsp;or email&nbsp;<a href=\"mailto:facil&#105;&#116;&#105;es&#64;hm&#99;.e&#100;&#117;\">&#102;acili&#116;&#105;es&#64;h&#109;c.e&#100;u<\/a>&nbsp;if you would like to check on the status of your work order. Have your work order request number on hand for easier reference.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to Fill out the Work Order Request Form<\/h2>\n\n\n\n<p>Fill out the information as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name and Email: Your name and email are automatically generated<\/li>\n\n\n\n<li>Work Category: Click on the box that best suites the problem you are reporting (example: for bed lofting, select Custodial &#8211; Cleaning, Bed Loft, Dorm Furniture)<\/li>\n\n\n\n<li>Location: The building where service or maintenance is needed (example: Sontag)<\/li>\n\n\n\n<li>Area\/Room Number: Area or room where service is needed (example: Suite 101 Bathroom)<\/li>\n\n\n\n<li>Work Requested: Please describe in this field the specific service request, maintenance issue, etc.<\/li>\n\n\n\n<li>Upload Document\/Image: Optional &#8211; Add a photo or document of issue you are reporting<\/li>\n<\/ul>\n\n\n\n<p>Click Here for: <a href=\"https:\/\/drive.google.com\/file\/d\/16POH76qqPeP6TnDq5P7VBWQ1_8GAax4e\/view?usp=sharing\">How To Submit a Work Order Request<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/16Hux0IVzsUD2kfLYcXQrleMzXnYp0cWe\/view?usp=sharing\">How to Login to the Asset Essentials App<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/16Pc8udwN5kjqB4eSWk_v33lyVBOFxY57\/view?usp=sharing\">How to Submit a Work Order Request via the Asset Essentials App<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To access the Harvey Mudd College&nbsp;Work Order Request System, your computer must be registered with the College&nbsp;and you must use [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/facilities-maintenance\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/facilities-maintenance\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/facilities-maintenance\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/facilities-maintenance\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/facilities-maintenance\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":10,"href":"https:\/\/www.hmc.edu\/facilities-maintenance\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":1943,"href":"https:\/\/www.hmc.edu\/facilities-maintenance\/wp-json\/wp\/v2\/pages\/17\/revisions\/1943"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/facilities-maintenance\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}