{"id":5808,"date":"2022-08-24T21:05:42","date_gmt":"2022-08-25T04:05:42","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?p=5808"},"modified":"2022-08-24T21:05:42","modified_gmt":"2022-08-25T04:05:42","slug":"august-2022-update-from-cis","status":"publish","type":"post","link":"https:\/\/www.hmc.edu\/cis\/2022\/08\/24\/august-2022-update-from-cis\/","title":{"rendered":"August 2022 update from CIS"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Dear all,<\/span><\/p>\n<p><span style=\"font-weight: 400\">We in CIS are delighted to see you all coming (back) to campus for Fall 2022, and we sincerely hope it will be a fruitful one for everyone.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Over the summer, we worked on many projects.\u00a0 Here is some news and information about things that we are wrapping up in time for Fall.<\/span><\/p>\n<p><b>New faces at CIS <\/b><span style=\"font-weight: 400\">&#8211; On August 15, two new employees joined us at CIS.\u00a0 Elizabeth (\u201cBeth) Clark and Sara Palacios will both be technical analysts in User Support Services.\u00a0 Beth joins us from Covina-Valley School District and Sara from Apple.\u00a0 Read more about them on the <\/span><a href=\"https:\/\/www.hmc.edu\/cis\/about-cis\/it-news\/\"><span style=\"font-weight: 400\">CIS website<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><b>Wifi <\/b><span style=\"font-weight: 400\">&#8211; wifi infrastructure improvements are ongoing.\u00a0 We have moved all of our wifi access points to \u201ccontrollers\u201d (management systems) operated by our networking staff at TCCS IT.\u00a0 This will give us better insight into how things are working, as well as a clearer roadmap for improvements.\u00a0 We have installed approximately 90 new wifi access points around campus.\u00a0<\/span><\/p>\n<p><b>Sontag Cabling<\/b><\/p>\n<p><span style=\"font-weight: 400\">You may recall that last Fall we identified Sontag as one of the areas where we expected to see wifi issues.\u00a0 We did.\u00a0 And this summer we have been rewiring the building, upgrading and adding new wifi access points.\u00a0 I want to express deep gratitude to the summer residents whose days were disrupted by the work.\u00a0 Due to complications with scheduling the contractors, we anticipate that unfortunately some of this work will spill over into the Fall.<\/span><\/p>\n<p><b>Student Printing<\/b><span style=\"font-weight: 400\"> &#8211; we are introducing a new Papercut Mobility Print feature that addresses many of the issues students have pointed out to us.\u00a0 The pictures below show student assessments from last Spring of the importance of printing and their level of satisfaction with it.\u00a0 As you can see, we had room for improvement and we hope that the new Papercut Mobility Print feature will increase satisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Importance (green is very important)<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5811\" src=\"https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/4956473215680512-300x52.png\" alt=\"\" width=\"300\" height=\"52\" srcset=\"https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/4956473215680512-300x52.png 300w, https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/4956473215680512-1024x176.png 1024w, https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/4956473215680512-768x132.png 768w, https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/4956473215680512.png 1406w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Satisfaction (green is very satisfied)<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5810\" src=\"https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/printers-300x64.png\" alt=\"\" width=\"300\" height=\"64\" srcset=\"https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/printers-300x64.png 300w, https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/printers-1024x219.png 1024w, https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/printers-768x165.png 768w, https:\/\/www.hmc.edu\/cis\/wp-content\/uploads\/sites\/18\/2022\/08\/printers.png 1269w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><b>ARCS projects<\/b><\/p>\n<p><span style=\"font-weight: 400\">This summer Academic and Research Computing Services (ARCS) staff have worked on projects with Profs Adolph, Breznay, Donaldson-Matasci, Gerbode, Haddock, Haushalter, Ilton, Lynn, Schofield, Soto, Talvitie and Van Heuvelen.\u00a0 ARCS staff also worked with DSA on a student orientation site, as well as preparing and delivering workshops, of which the upcoming Gradescope ones are a great example. \u00a0 Read more in our recent news post <\/span><a href=\"https:\/\/www.hmc.edu\/cis\/2022\/08\/24\/arcs-summer-projects-2022\/\"><span style=\"font-weight: 400\">ARCS Summer Projects 2022<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><b>Network Core replacement<\/b><\/p>\n<p><span style=\"font-weight: 400\">A network core is a device that manages network traffic at high speed.\u00a0 The HMC campus has two. In partnership with our networking staff at TCCS IT, we replaced two cores on August 14.\u00a0 This was the culmination of a lot of planning and preparation.\u00a0 We will soon completely retire the current cores, which are almost ten years old.\u00a0<\/span><\/p>\n<p><b>Kingston move<\/b><\/p>\n<p><span style=\"font-weight: 400\">We will support moving people back into Kingston during the week of 8\/22 (this week!).\u00a0 As well as the physical setup of computers, this involves network reconfiguration and confirming that network access rules are correct. We are grateful to Lisa Burton, Daniel Madrigal and Jos\u00e9 Barajas for helping Jonathan Ebueng with coordination work on this project.<\/span><\/p>\n<p><b>Laptop carts and lab images<\/b><\/p>\n<p><span style=\"font-weight: 400\">We have some new laptops and a new cart coming.\u00a0 Lab computers are being imaged with the software that faculty have requested.<\/span><\/p>\n<p><b>Security Training<\/b><\/p>\n<p><span style=\"font-weight: 400\">The President\u2019s Cabinet recently confirmed that CIS\u00a0 has responsibility for cybersecurity training at HMC. This is a complex topic and the college is increasingly required to demonstrate effective efforts to increase our level of cybersecurity. So you can expect to read more about this during the 22-23 year. \u201cTraining\u201d can include all sorts of things, among them phishing simulation exercises.\u00a0 We plan to conduct one this Fall.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Again, we\u2019re looking forward to a wonderful Fall with you.\u00a0 Get in touch with ideas, comments or questions!<\/span><\/p>\n<p><span style=\"font-weight: 400\">On behalf of all at CIS,<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">Joseph<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear all, We in CIS are delighted to see you all coming (back) to campus for Fall 2022, and we [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5808","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/posts\/5808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=5808"}],"version-history":[{"count":2,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/posts\/5808\/revisions"}],"predecessor-version":[{"id":5812,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/posts\/5808\/revisions\/5812"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=5808"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/categories?post=5808"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/tags?post=5808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}