{"id":780,"date":"2014-01-24T13:06:06","date_gmt":"2014-01-24T21:06:06","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?page_id=780"},"modified":"2025-10-27T12:48:50","modified_gmt":"2025-10-27T19:48:50","slug":"cognos-reporting-training-and-usage-support","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/cis\/services\/cognos-reporting-training-and-usage-support\/","title":{"rendered":"Cognos Reporting: Training and Usage Support"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar\" id=\"right-sidebar\">\n<h2 class=\"wp-block-heading\">Get Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>:\u00a0<a href=\"mailto:h&#101;lpd&#101;sk&#64;&#104;m&#99;.e&#100;&#117;\">&#104;&#101;&#108;p&#100;&#101;&#115;k&#64;h&#109;&#99;&#46;ed&#117;<\/a><\/li>\n\n\n\n<li><strong>Online Chat<\/strong>:\u00a0<a href=\"http:\/\/helpdesk.hmc.edu\/\">helpdesk.hmc.edu<\/a><\/li>\n\n\n\n<li><strong>Phone<\/strong>:\u00a0<a href=\"tel:+19096077777\">909.607.7777<\/a><\/li>\n\n\n\n<li><strong>Normal Hours<\/strong>: 8:00 a.m. to 5:00 p.m., Monday to Friday<\/li>\n\n\n\n<li><strong>Other Forms<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/run\">Request Audio\/Visual Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/648b7c16e0996f02081d9d70\/run\">Request a Loaner Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a06349df8020898c348\/run\">Request a Lecture Capture<\/a>\u00a0(for Faculty)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Request for Wireless Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Fill out a\u00a0<\/a><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Customer Service Survey<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/CI&#83;O&#110;boa&#114;&#100;i&#110;g&#87;&#111;r&#107;s&#104;&#111;&#112;&#64;h&#109;&#99;&#46;&#101;&#100;&#117;\/&#98;ookings\/\">Schedule an Onboarding Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p>Cognos Business Intelligence is a web-based, integrated business intelligence suite by IBM. It provides a toolset primarily used for reporting data from our student information system, CX, but can also be integrated with other databases. The software consists of several components to meet the different information needs of HMC. Reporting is a powerful driving force in aiding to make informed decisions for many departments at HMC. Discovering trends, government reporting, and mailing lists are just a few examples of the ways these departments take advantage of this user-friendly access to information. Training, documentation, and report generation are available to HMC faculty and staff.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Service Description<\/h2>\n\n\n\n<p>Training and documentation are available to HMC faculty and staff Cognos users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability<\/h2>\n\n\n\n<p>Available to faculty, staff, and emeritus at HMC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Login Page<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/myreport.hmc.edu\">Cognos<\/a><\/li>\n<\/ul>\n\n\n\n<p>For first time access, contact the Help Desk at <a href=\"mailto:&#104;e&#108;&#112;des&#107;&#64;hm&#99;.ed&#117;\">&#104;e&#108;pd&#101;s&#107;&#64;h&#109;&#99;&#46;&#101;&#100;&#117;<\/a> to have your account set up. Use an HMC network or VPN, and one of Cognos&#8217; supported browsers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Access the Service<\/h2>\n\n\n\n<p>Individual appointments for training and support can be scheduled by contacting the Help Desk at <a href=\"mailto:helpde&#115;&#107;&#64;h&#109;c&#46;ed&#117;\">he&#108;&#112;&#100;e&#115;&#107;&#64;h&#109;&#99;.&#101;&#100;u<\/a>. Classes can be held for groups as needed.&nbsp;Basic vendor training is available within the Cognos site help menu as well.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Services<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a title=\"Cognos Reporting: Account Management\" href=\"https:\/\/www.hmc.edu\/cis\/services\/cognos-reporting-account-management\/\">Cognos Account Management<\/a><\/li>\n\n\n\n<li><a title=\"Cognos: Reporting Assistance Requests\" href=\"https:\/\/www.hmc.edu\/cis\/services\/cognos-reporting-assistance-requests\/\">Cognos Reporting assistance\/requests<\/a><\/li>\n\n\n\n<li><a title=\"Cognos: Maintenance and publishing of metadata\" href=\"https:\/\/www.hmc.edu\/cis\/services\/cognos-maintenance-and-publishing-of-metadata\/\">Cognos Maintenance and publishing of metadata<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Cognos Business Intelligence is a web-based, integrated business intelligence suite by IBM. It provides a toolset primarily used for reporting [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":116,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-780","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=780"}],"version-history":[{"count":4,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/780\/revisions"}],"predecessor-version":[{"id":7164,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/780\/revisions\/7164"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/116"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}