{"id":4973,"date":"2020-07-27T15:15:18","date_gmt":"2020-07-27T22:15:18","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?page_id=4973"},"modified":"2025-10-27T13:01:51","modified_gmt":"2025-10-27T20:01:51","slug":"zoom","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/cis\/services\/zoom\/","title":{"rendered":"Zoom"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar\" id=\"right-sidebar\">\n<h2 class=\"wp-block-heading\">Get Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>:\u00a0<a href=\"mailto:he&#108;p&#100;&#101;&#115;&#107;&#64;h&#109;&#99;.ed&#117;\">h&#101;l&#112;d&#101;&#115;k&#64;&#104;m&#99;&#46;ed&#117;<\/a><\/li>\n\n\n\n<li><strong>Online Chat<\/strong>:\u00a0<a href=\"http:\/\/helpdesk.hmc.edu\/\">helpdesk.hmc.edu<\/a><\/li>\n\n\n\n<li><strong>Phone<\/strong>:\u00a0<a href=\"tel:+19096077777\">909.607.7777<\/a><\/li>\n\n\n\n<li><strong>Normal Hours<\/strong>: 8:00 a.m. to 5:00 p.m., Monday to Friday<\/li>\n\n\n\n<li><strong>Other Forms<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/run\">Request Audio\/Visual Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/648b7c16e0996f02081d9d70\/run\">Request a Loaner Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a06349df8020898c348\/run\">Request a Lecture Capture<\/a>\u00a0(for Faculty)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Request for Wireless Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Fill out a\u00a0<\/a><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Customer Service Survey<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/C&#73;S&#79;n&#98;o&#97;&#114;&#100;&#105;&#110;gW&#111;rks&#104;&#111;p&#64;&#104;&#109;c.ed&#117;\/b&#111;&#111;kings\/\">Schedule an Onboarding Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Service Description<\/h2>\n\n\n\n<p>Zoom is a videoconferencing system that faculty, staff, and students can use to conduct online video meetings. Features include the ability to share screens, record the meetings, separate attendees into breakout rooms, and use a virtual whiteboard. HMC has an institutional license that covers all faculty, staff, and students. Zoom is also integrated with Canvas, for a more seamless and organized view of class sessions meetings and recordings. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability<\/h2>\n\n\n\n<p>Zoom is available to all HMC faculty, staff, and students.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Login Page<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/hmc-edu.zoom.us\">HMC Zoom website<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/zoom.us\">Zoom website<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to Access the Service<\/h2>\n\n\n\n<p>To access Zoom services using the new <a href=\"https:\/\/hmc-edu.zoom.us\/\">Harvey Mudd College vanity URL<\/a> &nbsp;enter &#117;s&#101;&#114;na&#109;&#101;&#64;h&#109;&#99;.&#101;du.<\/p>\n\n\n\n<p>When accessing Zoom for the first time via the HMC vanity URL,&nbsp; and preferring to continue using an existing Zoom account like userna&#109;e&#64;&#103;.hmc.e&#100;&#117;,&nbsp; you will be presented with two options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Update Email Address<\/li>\n\n\n\n<li>Consolidate into Account<\/li>\n<\/ul>\n\n\n\n<p>We recommend Update Email Address to retain your meetings and settings.<\/p>\n\n\n\n<p>To access Zoom services using <a href=\"https:\/\/zoom.us\/signin\">Zoom&#8217;s generic URL<\/a>&nbsp;you may also use your &#117;&#115;&#101;&#114;n&#97;&#109;&#101;&#64;&#104;mc&#46;&#101;&#100;&#117;&#32;a&#110;&#100; choose <strong>Sign-In With SSO<\/strong>.&nbsp; The company domain name is <strong>hmc-edu<\/strong>.<\/p>\n\n\n\n<p>If you have decided to continue with a Zoom account and username from before the activation of the HMC campus agreement, like user&#110;a&#109;&#101;&#64;&#103;&#46;&#104;&#109;&#99;&#46;&#101;&#100;u&#32;&#112;le&#97;se choose <strong>Sign In With Google<\/strong> for access.<\/p>\n\n\n\n<p>More information about the HMC Zoom license and accounts, including some troubleshooting tips, can be found in our documentation on <a href=\"https:\/\/docs.google.com\/document\/d\/e\/2PACX-1vTHroT2PPvGv2MN2mvX6xkIpfjS1W7UeMqZwaVQ67snaLwcxs5k9-3J-UaPkd53M3tVnF7mWgp2PVq1\/pub\">HMC Zoom Licensing and Accounts<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/e\/2PACX-1vTHroT2PPvGv2MN2mvX6xkIpfjS1W7UeMqZwaVQ67snaLwcxs5k9-3J-UaPkd53M3tVnF7mWgp2PVq1\/pub\">HMC Zoom Licensing and Accounts<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/e\/2PACX-1vQdDzXx5v2CoiZXH66xYTwDmGK5CujehDgjy8c4hdO4-nXBjQ1CVhgCquKtic3ztFHhiKklji40234g\/pub\">Options for captions and\/or audio transcripts for video<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/e\/2PACX-1vQf3fltD0lOdFeUhwkqa_UIdCCRqE7iWcjVB4X1_GedzTgwCx6d6R0U6Irvxf5ahYs5hBwhE2fVykiD\/pub\">Zoom Group HD settings<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/zoom.us\/download\">Zoom download center<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/community.canvaslms.com\/t5\/Canvas-LMS-Blog\/Using-Zoom-with-Canvas-FAQ\/ba-p\/261826\">Canvas FAQ on using Zoom with Canvas<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Service Description Zoom is a videoconferencing system that faculty, staff, and students can use to conduct online video meetings. Features [&hellip;]<\/p>\n","protected":false},"author":165,"featured_media":0,"parent":116,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4973","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/4973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/165"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=4973"}],"version-history":[{"count":6,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/4973\/revisions"}],"predecessor-version":[{"id":7229,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/4973\/revisions\/7229"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/116"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=4973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}