{"id":1719,"date":"2014-12-08T14:34:11","date_gmt":"2014-12-08T22:34:11","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?page_id=1719"},"modified":"2025-10-27T12:53:49","modified_gmt":"2025-10-27T19:53:49","slug":"hmc-credentials","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/cis\/services\/hmc-credentials\/","title":{"rendered":"HMC Credentials"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar\" id=\"right-sidebar\">\n<h2 class=\"wp-block-heading\">Get Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>:\u00a0<a href=\"mailto:&#104;e&#108;pd&#101;&#115;k&#64;hm&#99;&#46;&#101;&#100;&#117;\">hel&#112;&#100;e&#115;&#107;&#64;&#104;&#109;&#99;.&#101;d&#117;<\/a><\/li>\n\n\n\n<li><strong>Online Chat<\/strong>:\u00a0<a href=\"http:\/\/helpdesk.hmc.edu\/\">helpdesk.hmc.edu<\/a><\/li>\n\n\n\n<li><strong>Phone<\/strong>:\u00a0<a href=\"tel:+19096077777\">909.607.7777<\/a><\/li>\n\n\n\n<li><strong>Normal Hours<\/strong>: 8:00 a.m. to 5:00 p.m., Monday to Friday<\/li>\n\n\n\n<li><strong>Other Forms<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/run\">Request Audio\/Visual Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/648b7c16e0996f02081d9d70\/run\">Request a Loaner Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a06349df8020898c348\/run\">Request a Lecture Capture<\/a>\u00a0(for Faculty)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Request for Wireless Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Fill out a\u00a0<\/a><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Customer Service Survey<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/C&#73;SO&#110;&#98;o&#97;&#114;d&#105;&#110;g&#87;ork&#115;&#104;o&#112;&#64;h&#109;c&#46;e&#100;&#117;&#47;&#98;oo&#107;ings\/\">Schedule an Onboarding Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Service Description<\/h2>\n\n\n\n<p>With the launch of our <a href=\"https:\/\/www.hmc.edu\/cis\/it-matters\/iamhmc\/\" target=\"_blank\" rel=\"noopener noreferrer\">Identity and Access Management (IAM) initiative<\/a>, CIS&nbsp;introduced the concept of \u201cHMC Credentials.\u201d The term refers to the combination of your HMC User ID and HMC Password. As the initiative proceeds, more and more systems will start using HMC credentials. See&nbsp;<a href=\"https:\/\/docs.google.com\/document\/d\/1MWw-VV-bGUYJ2_WtEzoWIz8rY55yYda58R8aog0sZbc\/edit\">which services currently use HMC Credentials<\/a>.<\/p>\n\n\n\n<p>This represents a change in CIS communications and practices. Up to now, we have typically identified usernames and passwords by reference to the application or server which uses them, so we would often say things like \u201cGoogle Apps username and password\u201d or \u201cLDAP username and password.\u201d From now on, CIS will no longer refer to these local account credentials unless they are different from your HMC credentials.<\/p>\n\n\n\n<p>Some of the services using HMC credentials&nbsp;can be accessed using&nbsp;Single Sign-On (SSO). For these services, such as G Suite and the Portal, you will only need to log in once&nbsp;to be able to&nbsp;access&nbsp;all other SSO services. See the list of Roles and Authorizations in the Related Links below to see which account types use which credentials.<\/p>\n\n\n\n<p>CIS staff will never ask for the password associated with your HMC credentials. (See&nbsp;<a href=\"https:\/\/docs.google.com\/document\/d\/1zja7O_61L9gc5eu7DknK4d-ro8hbD9K0aHzBM4Yu7Bs\/edit?usp=sharing\">How do I reset my password?<\/a>)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability<\/h2>\n\n\n\n<p>Available to faculty, students, staff, alumni, payers, emeriti, trustees, and applicants at HMC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Access the Service<\/h2>\n\n\n\n<p>When you are granted HMC Credentials for the first time, you will receive an email at the non-HMC address that you provided. The email contains instructions about how to set up your HMC Credentials password and security questions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Services<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/password-and-account-management-kiosk\/\">Password and Account Management<\/a> (Services A-Z Entry)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Related Links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/identity.hmc.edu\">Rapid Identity Portal<\/a> (Direct Link)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1zja7O_61L9gc5eu7DknK4d-ro8hbD9K0aHzBM4Yu7Bs\/edit?usp=sharing\">How do I reset my password?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/it-matters\/iamhmc\/\">&#73;A&#77;&#64;&#72;M&#67; Initiative<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Service Description With the launch of our Identity and Access Management (IAM) initiative, CIS&nbsp;introduced the concept of \u201cHMC Credentials.\u201d The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":116,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1719","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=1719"}],"version-history":[{"count":4,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1719\/revisions"}],"predecessor-version":[{"id":7190,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1719\/revisions\/7190"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/116"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=1719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}