{"id":1209,"date":"2014-05-08T12:17:38","date_gmt":"2014-05-08T19:17:38","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?page_id=1209"},"modified":"2025-10-27T12:58:08","modified_gmt":"2025-10-27T19:58:08","slug":"password-and-account-management-kiosk","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/cis\/services\/password-and-account-management-kiosk\/","title":{"rendered":"Password and Account Management"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar\" id=\"right-sidebar\">\n<h2 class=\"wp-block-heading\">Get Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>:\u00a0<a href=\"mailto:helpdesk&#64;&#104;&#109;c.ed&#117;\">&#104;&#101;l&#112;&#100;&#101;s&#107;&#64;&#104;&#109;&#99;.e&#100;&#117;<\/a><\/li>\n\n\n\n<li><strong>Online Chat<\/strong>:\u00a0<a href=\"http:\/\/helpdesk.hmc.edu\/\">helpdesk.hmc.edu<\/a><\/li>\n\n\n\n<li><strong>Phone<\/strong>:\u00a0<a href=\"tel:+19096077777\">909.607.7777<\/a><\/li>\n\n\n\n<li><strong>Normal Hours<\/strong>: 8:00 a.m. to 5:00 p.m., Monday to Friday<\/li>\n\n\n\n<li><strong>Other Forms<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/run\">Request Audio\/Visual Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/648b7c16e0996f02081d9d70\/run\">Request a Loaner Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a06349df8020898c348\/run\">Request a Lecture Capture<\/a>\u00a0(for Faculty)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Request for Wireless Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Fill out a\u00a0<\/a><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Customer Service Survey<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/&#67;&#73;&#83;&#79;n&#98;o&#97;r&#100;i&#110;&#103;W&#111;&#114;&#107;shop&#64;hmc.e&#100;u&#47;b&#111;okings\/\">Schedule an Onboarding Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Service Description<\/h2>\n\n\n\n<p>The Rapid Identity Portal enables users to manage their HMC Credentials. The RI Portal will let you reset or change your password and set up security questions should you forget your password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability<\/h2>\n\n\n\n<p>Available to faculty, students, staff, alumni, payers, emeritus, trustees, and applicants at HMC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Access the Service<\/h2>\n\n\n\n<p>Visit the <a href=\"http:\/\/identity.hmc.edu\">Rapid Identity Portal<\/a>.<\/p>\n\n\n\n<p>You can also follow <a href=\"https:\/\/docs.google.com\/document\/d\/1zja7O_61L9gc5eu7DknK4d-ro8hbD9K0aHzBM4Yu7Bs\/edit\">this step by step guide<\/a> for resetting your password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Services<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/gsuite\/\">Google Workplace<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/hmc-credentials\/\">HMC Credentials<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/office-365\/\">Microsoft 365<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Related Links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/identity.hmc.edu\">Rapid Identity Portal<\/a> (Direct Link)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1zja7O_61L9gc5eu7DknK4d-ro8hbD9K0aHzBM4Yu7Bs\/edit?usp=sharing\">How do I reset my password?<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Service Description The Rapid Identity Portal enables users to manage their HMC Credentials. The RI Portal will let you reset [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":116,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1209","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=1209"}],"version-history":[{"count":2,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1209\/revisions"}],"predecessor-version":[{"id":7213,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1209\/revisions\/7213"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/116"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=1209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}