Wireless Networks
Multiple wireless networks are broadcast across HMC and The Claremont Colleges. Brief descriptions of each are below:
Service Description
Claremont-WPA (HMC credentials or people from The Claremont Colleges)
Claremont-WPA is the preferred wireless network at HMC. Connecting to Claremont-WPA provides the benefits of WPA2-Enterprise security and allows for accessing most internal HMC resources. It requires authentication with your HMC credentials username followed by @hmc.edu and HMC credentials password upon connection.
For most devices, you should only need to enter your HMC username followed by @hmc.edu and your HMC password. If connecting to Claremont-WPA with an Android device, it may ask for additional information:
- EAP method: PEAP
- Phase 2 authentication: MSCHAPv2
- System certificate: “Do not verify” or “Use system certificate”
- Domain: hmc.edu
- Identity: Your HMC username followed by @hmc.edu
- Anonymous identity: Leave blank
- Password: Your HMC password
Eduroam (guest network for people from other institutions)
Eduroam (education wireless roaming) allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet from any Eduroam-enabled institution. In other words, your HMC credentials will work at other institutions to get you access to secure wireless networks and other resources. It requires authentication with your HMC credentials username followed by @hmc.edu and HMC credentials password upon connection. If you are visiting from another campus, you will need to enter your home campus credentials.
The Eduroam principle is based on the fact that the user’s authentication is done by the user’s home institution, whereas the authorization decision allowing access to the network resources is done by the visited network. A full list of participating institutions can be found on Eduroam’s website.
Claremont-ETC (older devices and guests who can’t use Eduroam)
The Claremont-ETC wireless network is designed for use by older devices that do not support WPA2-Enterprise authentication. The Claremont-ETC network is inherently less secure because it involves a shared password. Do not use Claremont-ETC if you can use Claremont-WPA or Eduroam instead.
If you have HMC credentials and need to connect to Claremont-ETC please use our Claremont-ETC Password Request form (you must be signed into your @g.hmc.edu to view it). If you don’t have HMC credentials please contact the CIS Help Desk to obtain the current password.
Availability
Claremont-WPA and Claremont-ETC are available to faculty, staff, students, emeritus, and trustees at HMC and all of The Claremont Colleges.
Eduroam is also available to all those previously listed as well as visitors from other institutions who have Eduroam configured at their home institution.
Guests who do not have access to Eduroam should contact the Help Desk for the Claremont-ETC password.
How to Access the Service
Access the appropriate wireless settings pane on the device to be connected and select the appropriate network for the use case. When prompted, enter the appropriate username and password.
Please contact the Help Desk at helpdesk@hmc.edu or 909.607.7777 to request assistance with connecting to wireless networks. A CIS staff member will respond within one business day. Or, if you prefer, you can use our form to Submit a request for wireless help
Related Services
Related Links
Get Help
- Email: helpdesk@hmc.edu
- Online Chat
- Phone: 909.607.7777
- Request Audio/Visual Support.
- Submit a Request for Wireless Help
- Fill Out our Customer Service Survey
- Schedule an Onboarding Session
8:00 a.m. to 5:00 p.m., Monday to Friday