The latest version of Eudora for Windows is 7.0, but Eudora 6.1, 6.0, 5.2, and 3.0 are still available at Eudora's web site. For Mac OS X, the lastest version is 6.2. To download any version of Eudora, visit: http://www.eudora.com/. If you'd like to upgrade your version of Eudora to the most current freeware version please contact your departmental student liaison or the AC Help Desk at extension 7-7777.

There are different vacation programs depending on whether you receive your mail on a UNIX system (e.g. Odin or Turing) or a VMS system (e.g. Thuban or hmcadm). If you use Thuban or hmcadm to check email, you can use the Web form to set your vacation message. The complete instructions for using the vacation programs can be found in the AC Documentation Library on the Web at http://www.hmc.edu/cis/doc/how-to/e-mail/vacation/. Unfortunately, there is no way to use the vacation programs directly from within Eudora. Unless your server is supported by the WWW form, you will need to log into your UNIX account using telnet or another method in order to use them.

If you're working at an organization or company that provides you with a computer account you can setup forwarding on Odin so that you receive your e-mail at your work account. See the February issue of Occasional Downtime for instructions on how to set up mail forwarding. Just don't forget to remove mail forwarding when you return!

If you want to connect to Odin from home, there are a couple of options.

HMC's webmail interface is available at webmail.hmc.edu. You can use the webmail interface to check your Odin mail (but not mail on other servers, unless you forward it to Odin).

If you ordinarily check your email from PINE, you will need to download an SSH client. SSH is a service like Telnet, but designed for security. A good freeware SSH client for PC is PuTTY, which can be downloaded here.

* The HMC Directory
* Online Roster (Student)
* Claremont Colleges Faculty and Staff Directory (Not maintained by CIS)
* HMC Contact Information (available off campus)

If you still can't find what you're looking for, try calling or emailing the main number or email address for the department of the person you're trying to reach.

Outlook users should know that they can make a change per recipient to avoid this problem or make the setting global.

Per recipient :

1. In the contacts folder, locate the recipient in the Personal Address Book
   
2. Double-click the recipient's e-mail address.
   
3. Clear the 'Always send to this recipient in Microsoft Exchange Rich Text Format' check box, and then click OK.

For a global setting change :

1. On the 'Tools' menu, click 'Options', and then click the 'Mail Format' tab.
   
2. In the 'Send in this message format'list, click 'Plain Text', and then click OK.

• Choose a new e-mail account in the wizard and continue.
  
• Personality name should indicate that it is for Verizon (e.g. outgoing Verizon )
  
• Fill in the name you want to appear on outgoing mail.
  
• Give the e-mail that you want people to send replies to. (e.g. first_last@hmc.edu)
  
• Your user name or login name for VERIZON.
  
• The incoming server here should be the set for your respective campus server. Thuban, Odin, or HMCADM.
  
• The outgoing server is outgoing.verizon.net

• Click on tools
  
• Select options
  
• Select the 'Sending Mail' category
  
• Change the 'SMTP Relay Personality' from 'None' to 'Outgoing Verizon'
  
• Click 'OK'

Note: You will need to know your Verizon e-mail password as well. If they are the same, the password should only be requested once when starting Eudora.

Send yourself a test message.

However, if you are getting this message it might also be an indication that it's time to clean up some of your mailboxes. Eudora estimates the amount of memory it needs based on your open windows and the size of the In, Out and Trash mailboxes since they're in memory all the time. The best way to reduce how much memory Eudora needs is to clean up these mailboxes regularly by deleting old unwanted mail or by transferring messages to other mailboxes for long-term storage. Creating new mailboxes is simple. Just select a message or messages you want to move to a new mailbox and select New... from the Transfer menu. Type in the name of your new mailbox and click OK. You can now transfer other messages to this mailbox at any time by selecting the message and then selecting the mailbox from the Transfer menu. You can even group mailboxes together under folders. You can learn more about folders in the Eudora manual.

Another way to reduce the memory Eudora needs is to compact your mailboxes. When you delete messages from a mailbox the storage space which that message originally required is not always automatically freed. In order to compact the mailbox select Compact Mailboxes from the Special menu.

If for some reason you change your Thuban password, then the password stored in Eudora will be out of date. To solve this problem you must tell Eudora what your new Thuban password is. To do this select 'Forget Password' from the 'Special' menu. Then select 'Check Mail' from the 'File' menu and type in your new password when you are prompted for it. Do not use the 'Change Password' menu command. This will change your password on Thuban again, rather than changing your password stored by Eudora.

One reason your Thuban password might have changed is that Thuban has very strict security procedures. Thuban requires periodic password changes. If you login to Thuban interactively using Telnet or by dialing-in from home with a modem, Thuban will force you to change your password if it has expired.

If any of these fields have an e-mail address that is badly formed Eudora can't send the message and will save the message in your 'Out' mailbox until you either fix the address or delete the message. Every time you send a new message Eudora tries to send the old queued message too which is why you keep getting the error message. Some common e-mail address mistakes are Eudora aliases that don't resolve to actual e-mail addresses or mailing list addresses which are missing the "@hmc.edu" ending.